These Terms & Conditions apply to the PCD Pharma Franchise business and franchise-related services offered by Bidu Biotech. They define the general terms under which a person, distributor, stockist, company or business associate may apply for and operate a PCD Pharma Franchise with Bidu Biotech.
By submitting a franchise enquiry, placing an order, accepting a franchise appointment or entering into a business relationship with Bidu Biotech, the concerned party agrees to comply with the applicable terms mentioned below.
These terms may be supplemented by a separate franchise agreement, quotation, invoice, purchase order or other written commercial document issued between Bidu Biotech and the franchise partner.
1. PCD Pharma Franchise Appointment
Bidu Biotech may appoint eligible individuals, distributors, stockists, healthcare businesses or other suitable parties as PCD Pharma Franchise partners for specific products and territories.
Franchise appointment is subject to:
- Availability of the requested territory
- Product availability
- Business requirements
- Verification of submitted documents
- Commercial terms
- Regulatory requirements
- Mutual agreement between Bidu Biotech and the franchise partner
- Submitting an enquiry does not guarantee franchise appointment.
Bidu Biotech reserves the right to accept or decline a franchise application based on business, territory, product or regulatory considerations.
2. Franchise Territory
The franchise partner may be allotted a specific geographical territory depending on the mutually agreed business terms.
- Territory may be defined by:
- State
- District
- City
- Town
- Specific area
- Other mutually agreed geographical limits
Territorial rights are applicable only to the products and area specifically agreed upon between Bidu Biotech and the franchise partner.
A general statement regarding monopoly or exclusive rights on the website should not be considered a guarantee of exclusivity unless the same has been confirmed in writing.
3. Monopoly Rights
Where Bidu Biotech provides monopoly or exclusive rights, such rights will be subject to the agreed territory, products, duration and commercial conditions.
- Monopoly rights may not automatically cover:
- Every product manufactured or marketed by Bidu Biotech
- Every product category
- Territories outside the agreed area
- Future products
4. Product Selection
The franchise partner may select products from the available Bidu Biotech product range based on their business requirements and the products available for the concerned territory. Product availability may depend on:
- Manufacturing status
- Stock availability
- Regulatory requirements
- Packaging requirements
- Market demand
- Territory allocation
- Product discontinuation or modification
Bidu Biotech may modify its product range from time to time.
5. Minimum Order and Purchase Requirements
The minimum order quantity, minimum investment or initial purchase requirement, where applicable, will depend on the products, territory and commercial arrangement.
The franchise partner is expected to follow the agreed purchase terms.
Any minimum order requirement communicated during the franchise discussion may be subject to change depending on product selection, packaging and other commercial factors.
6. Product Pricing
Product prices will be communicated through the applicable quotation, price list, invoice or other authorised commercial communication.
- Prices may vary due to:
- Changes in raw material costs
- Packaging costs
- Manufacturing costs
- Taxes
- Transportation expenses
- Regulatory requirements
- Market conditions
Bidu Biotech reserves the right to revise product prices when necessary.
The price applicable to a particular order will generally be the price confirmed at the time of that order, subject to the applicable commercial terms.
7. Payment Terms
The franchise partner must make payments according to the agreed payment terms. Depending on the arrangement, payment may be required:
Fully in advance
Partially in advance
Against a confirmed order
According to separately agreed credit terms
Orders may not be processed or dispatched until the required payment or payment confirmation has been received.
Any credit facility is subject to prior approval by Bidu Biotech and may be withdrawn or revised based on business circumstances.
8. Order Confirmation
A product order will be considered confirmed only after acceptance by Bidu Biotech. An enquiry, quotation request or informal discussion does not constitute a confirmed order. Bidu Biotech may contact the franchise partner to confirm:
- Product quantity
- Product selection
- Pricing
- Delivery location
- Payment status
- Packaging requirements
- Dispatch details
9. Delivery and Dispatch
Bidu Biotech will make reasonable efforts to dispatch confirmed orders within the agreed or estimated timeframe.
Delivery timelines may vary depending on:
- Product availability
- Order quantity
- Manufacturing schedules
- Packaging requirements
- Transport availability
- Delivery location
- Weather or unforeseen circumstances
- Other circumstances beyond reasonable control
Once the order has been handed over to the applicable transporter or logistics provider, delivery may also depend on the transporter’s schedule and operating conditions.
10. Transportation and Freight
Transportation and freight charges, where applicable, will be communicated as part of the commercial terms of the order.
The responsibility for transportation charges may vary depending on the agreed delivery arrangement.
The franchise partner should inspect the shipment and packaging upon receipt and promptly inform Bidu Biotech of any visible shortage or damage.
11. Damaged, Short or Incorrect Products
If products are received in damaged condition, in incorrect quantity or with an apparent dispatch-related issue, the franchise partner should notify Bidu Biotech as soon as reasonably possible.
The partner may be required to provide:
- Invoice details
- Product details
- Batch information
- Photographs or videos
- Packaging photographs
- Transport or delivery details
- Other information required for verification
Bidu Biotech will review the matter and take appropriate action according to the circumstances and applicable commercial policy.
12. Expiry and Product Handling
The franchise partner is responsible for storing pharmaceutical products in accordance with applicable storage requirements and product-specific instructions.
The franchise partner should:
- Maintain appropriate storage conditions
- Protect products from excessive heat, moisture and sunlight where applicable
- Follow product-specific storage instructions
- Maintain proper inventory records
- Follow applicable regulatory requirements
- Avoid selling expired or damaged products
Bidu Biotech will not be responsible for product deterioration resulting from improper storage or handling after delivery.
13. Regulatory Compliance
The franchise partner is responsible for obtaining and maintaining all licences, registrations, permissions and approvals required for their business activities under applicable laws. Depending on the nature of the business, this may include requirements relating to:
- Drug licences
- GST registration
- Business registration
- Storage requirements
- Distribution requirements
- Local regulatory requirements
- Applicable pharmaceutical laws and regulations
The franchise partner must conduct business in accordance with applicable laws and regulations.
14. Prescription and Pharmaceutical Product Compliance
Pharmaceutical products must be marketed, distributed and sold in accordance with applicable laws and regulatory requirements.
The franchise partner must not:
- Promote medicines through misleading claims
- Make unauthorised therapeutic claims
- Misrepresent product composition
- Alter product labels or packaging without authorisation
- Sell products through unauthorised channels
- Engage in unlawful or prohibited promotional practices
The franchise partner is responsible for ensuring that its sales and promotional activities comply with applicable requirements.
15. Marketing and Promotional Material
Bidu Biotech may provide promotional material such as:
- Product cards
- Visual creatives
- Product lists
- Promotional literature
- Digital marketing material
- Product information
Franchise partners should use approved product information and promotional material appropriately.
Any modification to product composition, claims, branding or regulatory information should not be made without authorisation from Bidu Biotech where such authorisation is required.
16. Use of Company Name and Brand
The franchise partner may use the Bidu Biotech name, product brands and approved promotional material only for legitimate business activities connected with the authorised franchise relationship.
The franchise partner must not:
- Register Bidu Biotech’s name or trademarks in their own name
- Create misleading websites or social media accounts representing themselves as Bidu Biotech
- Alter company branding without authorisation
- Represent themselves as an employee or owner of Bidu Biotech
- Use the company’s identity for unauthorised activities
Any use of trademarks, logos or branded material must remain within the scope of the business relationship.
17. No Unauthorised Sub-Franchising
A franchise partner may not transfer, sell, assign or sub-franchise its rights to another person or business without prior written approval from Bidu Biotech.
The franchise appointment is generally made specifically for the approved partner and territory.
18. Sales and Distribution Responsibility
The franchise partner is responsible for developing its local market and managing its sales and distribution activities. This may include:
- Developing customer relationships
- Managing local distributors or retailers where permitted
- Maintaining appropriate stock
- Following applicable storage requirements
- Managing collections from its customers
- Maintaining business records
- Following applicable regulatory requirements
Bidu Biotech does not guarantee a specific level of sales, profit, turnover or return on investment.
19. No Guaranteed Business Returns
PCD Pharma Franchise is a business opportunity and not a guaranteed income or investment-return scheme. Business performance may depend on factors including:
- Market demand
- Territory
- Product selection
- Competition
- Pricing
- Sales activity
- Distribution network
- Local market conditions
- Business investment
- Regulatory environment
Any estimated sales, margins, business projections or examples discussed during the franchise process should not be interpreted as guaranteed returns unless expressly stated in a legally binding written agreement.
20. Confidential Business Information
Both parties should make reasonable efforts to protect confidential business information exchanged during the franchise relationship. This may include:
- Commercial terms
- Price information
- Business plans
- Product information
- Customer information
- Sales information
- Proprietary business information
Where necessary, Bidu Biotech and the franchise partner may enter into a separate confidentiality agreement.
21. Franchise Partner Information
The franchise partner must provide accurate information and valid documents during the application and appointment process. This may include:
- Identity documents
- Business details
- Drug licence details
- GST details
- Address information
- Contact information
- Other documents required for business verification
Providing false, incomplete or misleading information may result in rejection of the application or termination of the business relationship.
22. Changes in Product Range
Bidu Biotech may introduce new products, modify existing products or discontinue products where required due to business, manufacturing, regulatory or other legitimate reasons.
Changes in product availability will not automatically constitute a breach of the franchise relationship.
Where a specific product commitment exists under a separate written agreement, the terms of that agreement will apply.
23. Transfer or Change of Franchise Ownership
A franchise partner should not transfer its franchise rights, territory or business appointment to another individual or entity without prior written approval from Bidu Biotech.
Any proposed change in ownership, management or business structure should be communicated to Bidu Biotech where it may affect the franchise relationship.
24. Termination of Franchise Relationship
Either party may terminate the franchise relationship subject to the terms of the applicable franchise agreement or commercial arrangement. Bidu Biotech may suspend or terminate the franchise relationship in circumstances including:
- Breach of agreed terms
- Unauthorized use of the company name or trademarks
- Regulatory violations
- Fraudulent activities
- Misrepresentation
- Unauthorized sub-franchising
- Non-payment of outstanding amounts
- Serious misuse of company or product information
- Activities that may materially harm the company’s legitimate business interests
Any outstanding financial or contractual obligations will remain payable or enforceable after termination where applicable.
25. Effect of Termination
After termination of the franchise relationship, the former franchise partner must discontinue any representation that it is an authorised Bidu Biotech franchise partner.
The partner may also be required to stop using Bidu Biotech’s trademarks, logos, promotional material and other company-owned intellectual property.
Any remaining stock, outstanding payments, promotional materials or other matters will be handled according to the applicable agreement and commercial terms.
26. Returns and Unsold Stock
Product returns, replacements or adjustments will be handled according to the applicable return policy and the specific commercial terms agreed between Bidu Biotech and the franchise partner.
Unsold products cannot automatically be returned merely because they have not been sold by the franchise partner.
Returns may be subject to product condition, batch information, expiry status, storage conditions, regulatory requirements and prior approval.
27. Force Majeure
Bidu Biotech shall not be considered responsible for delays or inability to perform obligations caused by circumstances beyond reasonable control. Such circumstances may include:
- Natural disasters
- Fire
- Flood
- Epidemics or pandemics
- Government restrictions
- Regulatory changes
- Transport disruptions
- Strikes
- War or civil disturbances
- Manufacturing disruptions
- Shortages of raw materials
- Other unforeseen events
Where reasonably possible, the affected party will communicate the situation and work toward an appropriate solution.
28. Intellectual Property
All Bidu Biotech trademarks, brand names, product branding, promotional materials, photographs, designs and other proprietary materials remain the property of Bidu Biotech or their respective owners.
The franchise partner receives only the rights necessary to conduct the authorised franchise business.
No ownership rights are transferred to the franchise partner unless expressly agreed in writing.
29. Dispute Resolution
Bidu Biotech and the franchise partner should first attempt to resolve any business dispute through mutual discussion and good-faith communication.
Where a dispute cannot be resolved amicably, the matter may be addressed according to the dispute-resolution and jurisdiction provisions contained in the applicable franchise agreement or other written commercial document.
30. Governing Law
The franchise relationship and applicable business transactions shall be governed by the laws applicable in India.
Any legal proceedings relating to the franchise relationship shall be subject to the jurisdiction of the competent courts specified in the applicable agreement or, where no separate jurisdiction has been agreed, the courts having appropriate jurisdiction over the matter.
31. Amendments to These Terms
Bidu Biotech may update these general PCD Pharma Franchise Terms & Conditions from time to time to reflect changes in business practices, products, regulations or operational requirements.
For an existing franchise partner, the terms of a separately executed franchise agreement will continue to apply where they differ from these general terms, unless otherwise agreed between the parties.
32. Contact Information
For PCD Pharma Franchise enquiries, product information or clarification regarding these terms, please contact:
Bidu Biotech
SCO-50, Chandigarh-Kharar Highway, Sector 118, TDI City,
Sahibzada Ajit Singh Nagar, Punjab – 140307, India
Email: contact@bidubiotech.com
Phone: +91-9781084321 / +91-9803744000
Important Note
These Terms & Conditions provide the general framework for the PCD Pharma Franchise relationship. Specific matters such as territory, monopoly rights, minimum order value, payment terms, credit period, product rates, delivery, returns and other commercial conditions may be governed by the quotation, invoice, franchise agreement or other written terms mutually accepted by Bidu Biotech and the franchise partner.
Bidu Biotech reserves the right to modify its product range, commercial policies and franchise terms in accordance with applicable laws and business requirements.